Privacy Policy
Last updated: October 2026
Who we are
Used Appliances El Paso is a local used and refurbished appliance retailer serving El Paso, Texas and the surrounding areas. This policy explains what information we collect when you contact us and how we use it.
Information we collect
We only collect the information you choose to give us when you reach out — typically your name, phone number, and any message or appliance request you send through our contact form, by text message, or by phone. We do not require you to create an account, and we do not sell personal information.
How we use it
We use your information solely to respond to your inquiry, confirm appliance availability, schedule delivery and installation, and provide warranty support. If you text us, your phone number is used only to continue that conversation. We keep records only as long as needed to serve you and meet our warranty obligations.
Text messaging
When you text us, you agree to receive text messages related to your inquiry and order. Message and data rates may apply. You can stop receiving messages at any time by replying STOP. We do not share your number with third parties for marketing.
Analytics & cookies
Our website uses standard analytics tools (such as Google Analytics and Microsoft Clarity) to understand how visitors use the site so we can improve it. These tools may set cookies and collect anonymized usage data such as pages viewed and approximate region. They do not identify you personally.
Your choices
You can ask us to delete the contact information you shared at any time. To make a request, reach out through the contact options on our website and we will take care of it.
Contact
Questions about this policy? Reach us through the contact section of our website or email info@usedapplianceselpaso.com.